Shipping policy

Effective date: November 28, 2025

Magicadora sells digital products only (printable coloring books and coloring pages). No physical items are shipped.

1. No physical shipping

  • All products available on magicadora.com are digital downloads.

  • You will not receive any physical product in the mail.

  • Shipping fees do not apply to our digital products.

If we ever offer physical products in the future, this policy will be updated to include shipping details.

2. How digital delivery works

After your payment is successfully processed:

  1. You will see an order confirmation page with download instructions (if supported by our system).

  2. You will receive an email at the address you provided during checkout containing:

    • Order confirmation

    • Download link(s) for your digital product(s)

In most cases, your files are available immediately after purchase.

3. If you don’t receive your download

If you don’t receive your download email within a few minutes:

  1. Check your spam/junk folder or “Promotions” tab (for Gmail).

  2. Make sure you entered the correct email address at checkout.

  3. If you paid with PayPal, check the email associated with your PayPal account.

If you still cannot find your email or access your files, please contact us with:

  • Your full name

  • Order number (if available)

  • Email used for the order

Contact email: contact@Magicadora.com

We will resend the download link or help you access your files as soon as possible.

4. Download access & responsibility

  • Please download and save your files as soon as possible after purchase.

  • We recommend backing up your files on your computer, cloud storage, or external drive.

  • While we do our best to maintain access, we cannot guarantee permanent hosting of all download links indefinitely (for example, if we update products or change platforms).

If you lose your files later, you can contact us, and we’ll try to help if we can verify your purchase. However, we cannot guarantee re-sending files in every case.

5. File format & compatibility

Our products are typically provided in formats such as PDF (and sometimes PNG, JPG, or ZIP, depending on the product). It is your responsibility to:

  • Ensure you have the necessary software to open and view the files (e.g., Adobe Reader for PDFs)

  • Ensure your device and printer are compatible with the file formats

  • Use appropriate paper and printer settings for best results

We are not responsible for printing quality issues caused by your printer, ink, paper, or local print shop.

6. Taxes & currency

Any applicable taxes will be displayed at checkout based on your location and current tax regulations. Prices are shown in the currency indicated on the Site.

7. Contact us

If you have any questions about digital delivery or need help accessing your order, please contact:

Magicadora By Enyomedia LLC
Address: 4300 RIDGECREST DR SE STE L, RIO RANCHO, New Mexico, 87124, United States
Email: contact@Magicadora.com
Phone: +1 929 799 7405